Frequently asked
Questions
Here you will find the most frequently asked questions about the
timeout app and how to use it. handling with it.
Can we use timeout directly or is there something that needs to be enabled?

An Office365 admin only need to give the Consent, then timeout can be fully used. Because of the usage agreement and order data processing, we will come to you.

How can I use timeout as an app on my smartphone?

timeout is a web app, which means the app does not need to be downloaded from the store, but can be used directly from the browser and added to the home screen. Android: Open timeout in the browser (Chrome) of your smartphone. Now select the 3 dots at the top right and thereby fold out the menu. You can now add timeout to your home screen via the 'Pin to home screen' option. iOS: Open timeout in the browser (Safari) of your smartphone. Now select the share icon in the middle of the bar at the bottom of the screen. Now select 'Add to home screen' to be able to use timeout as an app on the home screen.

Can I enter absences other than just vacation?

Yes, there are also other absences such as illness, parental leave or business trip. In addition, it is also possible to maintain your own absences. Feel free to contact us personally about this.

What kind of roles are there in timeout?

The admin who can configure timeout for the entire company and has access to all employees. Office 365 admins are automatically timeout admins. The supervisor, who is appointed by the admin for a specific group, and is responsible for the employees in the group. The employee who has access to their own account and can submit timeout requests. The substitute, who has to confirm requests of the employee he/she substitutes, in addition to the supervisor. This role is only active if the substitute policy has been enabled for the company.

I want to add someone (from HR, for example) as an additional admin?

Admins in timeout are automatically anyone who also holds the Office 365 Admin role. Thus, all additional admins must be set through Office 365 at this time. In the future, there will be an option for additional admins in timeout itself.

How do supervisors & groups work?

To set responsibilities in timeout, groups are used. These are accessible to administrators through group management. The groups are automatically imported from Office 365. In these groups, supervisors can be defined who are then responsible for employees in the group. In principle, only those groups are active in which supervisors have also been defined. Employees can only log into timeout if they are part of a group with an active supervisor.

How do I map hierarchies in timeout? (2)

timeout manages employees* in groups where there is only the hierarchy supervisor and employee*. By organizing the supervisors in further groups, in which they in turn have their own supervisor, several hierarchy levels can be mapped. If there is a person in your company who does not have a supervisor and whose requests should be approved automatically, feel free to contact us.

How can we enter employee vacation days?

Admins and supervisors have the option to maintain the vacation days on the respective employee*. To do this, call up the menu on the left and select 'Employees' under 'Administration'. In the next screen you can select the desired employee(s) and enter various data via the pencil icon in the upper right corner. key data like e.g. the vacation entitlement. Note that the upper display changes the vacation entitlement of the current year and the lower display describes the employee's contractually defined vacation entitlement. If you want to give the employee an extra vacation day for the current year, use the upper display. If you want an employee to have an extra vacation day from the next year, use the lower display.

Can we also create requests for employees / add leave?

Yes, supervisors and admins have the possibility to create and add requests for employees*. For this purpose, a request can be created in the employee details of the corresponding employee. The request is automatically considered confirmed.

Is there an entry in the Outlook calendar of the employees?

Yes, timeout transfers the absences directly to the employees' Outlook calendar.

Is there a shared team calendar in Outlook for employees' absences?

timeout transfers the absences to the calendar of the respective employee*. A shared team calendar in Outlook is already being planned.

Is there an overview of absences in the next weeks?

Employees' absences can be viewed via the team calendar, which is available to every user via the menu. For this purpose, an extended version for desktop devices is also being planned.

Is there also an overview of employees' remaining leave?

Remaining leave can be displayed in the detail view of each employee. An overview of all employees is possible via the export function, and will also be viewable in the employee overview in the future.

Does timeout offer an export of vacation and absence data?

timeout offers 2 export options as a CSV file - an annual export that exports only annual leave and a detailed monthly export including accruals and remaining leave. The function can be accessed by administrators via the settings as well as the calendar In addition, timeout has a Rest API to import or query data for further processing in third party applications, for example. If this feature is of interest, feel free to contact us personally.

How do I unlock vacation days for the following year?

In timeout you unlock vacation for the following year when it suits your company best. To do this, go to the settings as an administrator and select the 'Unlock vacation days' option.

How does remaining vacation from the previous year work?

Residual leave is automatically carried over to the following year. Employees will see the previous year's leave as a yellow circle on their leave account. Requested leave is posted from the previous year's quota first.

We require multiple parties to agree to a request. Can timeout map this?

timeout has a proxy rule. If this is active, each request must also be confirmed by the employee's substitute before confirmation by the supervisor. This feature can be used to map a multi-step approval process.

How does timeout handle part-time models?

In timeout, Monday through Friday are considered working days. More extensive setting options, such as setting an employee's weekly working days, are already on the timeout roadmap.<br> Currently, part-time models can be mapped in such a way that each work and vacation day represents a smaller number of hours. For example, an employee working 20 hours part-time has the same number of vacation days as an employee working 40 hours full-time. For each day of vacation within a week, the part-time employee works 4 hours less that week, but a full-time employee works 8 hours less.

Does timeout work with overtime?

timeout does not explicitly manage overtime. However, you can in principle enter additional vacation days for an employee for their overtime, which they can then use normally in requests.

Is there also time tracking?

timeout does not currently support time tracking features.

As an Office 365 admin, how can I set up timeout for my company?

1. Call the timeout URL my.timeoutapp.com. 2. confirm the permissions that timeout requires. 3. set up supervisors for different office groups. From here on, supervisors can handle everything themselves.

How can I revoke the permissions granted during setup?

1. As admin: Click on 'reset timeout' in the settings. 2. open your Azure Active Directory. 3. navigate out to enterprise applications. 4. select the timeout app. 4. navigate to properties. 5. navigate to properties. 6. select delete.

How do I set up the timeout bot for teams?

The Teams Bot can be turned on or off individually by each employee. To do so, go to Settings, click on 'Microsoft Teams Integration' and then 'To Setup'. You will then be guided through the setup process. To do this, you have to log in once in the web browser with your Office login data and then send the code displayed in timeout to the bot. Done is the link.

How can I use timeout as a user?

1. Unlock by your Office 365 admin: an admin of your Office 365 needs to unlock the app for your company. After that, timeout is usable for your company. As long as no supervisor has been defined for you and you are not a supervisor yourself, you will still land on a blocking page. 2. set supervisor and submit leave: If an admin has set a supervisor for you, you can request your absences and receive notifications about their status. Similarly, supervisors who have been set up as such by the admin can process requests from their employees and administer their leave accounts.

What can I do as an employee in timeout?

As an employee, you can make requests for various absences, such as the vacation or a sick leave. You will be automatically notified when your requests have been processed by a supervisor. You can also view the absences of your colleagues to be informed about their absences.

What can I do as a supervisor in timeout?

As a supervisor, you can accept or reject your employees' requests with a few clicks. You can administer the vacation accounts of your employees and have insight at any time who still has how many vacation days and when your employees are absent.

How do I get a response to my requests?

You can view the status of your requests at any time in timeout. You will receive an email when your requests have been processed. If you've enabled Microsoft Teams Bot, you'll also receive the information directly in your Microsoft Teams app.

How can I use timeout as a user?

1. Unlock by your Office 365 admin: An admin of your Office 365 must unlock the app for your company. After that, timeout is usable for your company. As long as no supervisor has been defined for you and you are not a supervisor yourself, you will still land on a blocking page. 2. set supervisor and submit leave: If an admin has set a supervisor for you, you can request your absences and receive notifications about their status. Similarly, supervisors who have been set up as such by the admin can process requests from their employees and administer their leave accounts.

What can I do as an employee in timeout?

As an employee, you can make requests for various absences, such as the vacation or a sick leave. You will be automatically notified when your requests have been processed by a supervisor. You can also view the absences of your colleagues to be informed about their absences.

What can I do as a supervisor in timeout?

As a supervisor, you can accept or reject your employees' requests with a few clicks. You can administer the vacation accounts of your employees and have insight at any time who still has how many vacation days and when your employees are absent.

How do I get a response to my requests?

You can view the status of your requests at any time in timeout. You will receive an email when your requests have been processed. If you've enabled Microsoft Teams Bot, you'll also receive the information directly in your Microsoft Teams app.

How can I use timeout as an app on my smartphone?

timeout is a web app, which means you don't need to download the app from the store, you can use it directly from the browser and add it to your home screen. Android: Open timeout in the browser (Chrome) of your smartphone. Now select the 3 dots at the top right and thereby fold out the menu. You can now add timeout to your home screen via the 'Pin to home screen' option. iOS: Open timeout in the browser (Safari) of your smartphone. Now select the share icon in the middle of the bar at the bottom of the screen. Now select 'Add to home screen' to be able to use timeout as an app on the home screen.

Can I enter absences other than just vacation?

Yes, there are also other absences such as illness, parental leave or business trip. In addition, it is also possible to maintain your own absences. Feel free to contact us personally about this.

What kind of roles are there in timeout?

The admin who can configure timeout for the entire company and has access to all employees. Office 365 admins are automatically timeout admins. The supervisor, who is appointed by the admin for a specific group, and is responsible for the employees in the group. The employee who has access to their own account and can submit timeout requests. The substitute, who has to confirm requests of the employee he/she substitutes, in addition to the supervisor. This role is only active if the substitute policy has been enabled for the company.

How do I unlock vacation days for the following year?

In timeout you unlock vacation for the following year when it suits your company best. To do this, go to the settings as an administrator and select the 'Unlock vacation days' option.

Does timeout work with overtime?

timeout does not explicitly manage overtime. However, you can in principle enter additional vacation days for an employee for their overtime, which they can then use normally in requests.

Is there also time tracking?

timeout does not currently support time tracking features.

As an Office 365 admin, how can I set up timeout for my company?

1. Go to the timeout URL my.timeoutapp.com. 2. confirm the permissions that timeout requires. 3. set up supervisors for different office groups. From here on, the supervisors can manage everything themselves.

How can I use timeout as an app on my smartphone?

timeout is a web app, which means that the app does not need to be downloaded from the store, but can be used directly from the browser and added to the home screen. Android: Open timeout in the browser (Chrome) of your smartphone. Now select the 3 dots at the top right and thereby fold out the menu. You can now add timeout to your home screen via the 'Pin to home screen' option. iOS: Open timeout in the browser (Safari) of your smartphone. Now select the share icon in the middle of the bar at the bottom of the screen. Now select 'Add to home screen' to be able to use timeout as an app on your home screen.

I want to add someone (from HR, for example) as an additional admin?

Admins in timeout are automatically anyone who also holds the Office 365 Admin role. Thus, all additional admins must be set through Office 365 at this time. In the future, there will be an option for additional admins in timeout itself.

How do supervisors & groups work?

To set responsibilities in timeout, groups are used. These are accessible to administrators through group management. The groups are automatically imported from Office 365. In these groups, supervisors can be defined who are then responsible for employees in the group. In principle, only those groups are active in which supervisors have also been defined. Employees can only log into timeout if they are part of a group with an active supervisor.

How do I map hierarchies in timeout?

timeout manages employees* in groups where there is only the hierarchy supervisor and employee*. By organizing the supervisors in further groups, in which they in turn have their own supervisor, several hierarchy levels can be mapped. If there is a person in your company who does not have a supervisor and whose requests should be approved automatically, feel free to contact us.

How can we enter employee vacation days?

Admins and supervisors have the option to maintain the vacation days on the respective employee*. To do this, call up the menu on the left and select 'Employees' under 'Administration'. In the next screen you can select the desired employee(s) and enter various data via the pencil icon in the upper right corner. key data like e.g. the vacation entitlement. Note that the upper display changes the vacation entitlement of the current year and the lower display describes the employee's contractually defined vacation entitlement. If you want to give the employee an extra vacation day for the current year, use the upper display. If you want an employee to have an extra vacation day from the next year, use the lower display.

Can we also create requests for employees / add vacation?

Yes, supervisors and admins have the ability to create and add requests for employee*s. For this purpose, a request can be created in the employee details of the corresponding employee. The request is automatically considered confirmed.

How can I revoke the permissions granted during setup?

1. As admin: Click on 'reset timeout' in the settings. 2. open your Azure Active Directory. 3. navigate out to enterprise applications. 4. select the timeout app. 4. navigate to properties. 5. navigate to properties. 6. select Delete.

What can I do as an employee in timeout?

As an employee, you can submit requests for various absences, such as the vacation or a sick leave. You will be automatically notified when your requests have been processed by a supervisor. You can also view the absences of your colleagues to be informed about their absences.

I want to add someone (for example from HR) as an additional admin?

Admins in timeout are automatically anyone who also holds the Office 365 Admin role. Thus, all additional admins must be set through Office 365 at this time. In the future, there will be an option for additional admins in timeout itself.

How do supervisors & groups work?

To set responsibilities in timeout, groups are used. These are accessible to administrators through group management. The groups are automatically imported from Office 365. In these groups, supervisors can be defined who are then responsible for employees in the group. In principle, only those groups are active in which supervisors have also been defined. Employees can only log into timeout if they are part of a group with an active supervisor.

How can we enter employee vacation days?

Admins and supervisors have the possibility to maintain the vacation days on the respective employee*. To do this, call up the menu on the left and select 'Employees' under 'Administration'. In the next screen you can select the desired employee(s) and enter various data via the pencil icon in the upper right corner. key data like e.g. the vacation entitlement. Note that the upper display changes the vacation entitlement of the current year and the lower display describes the employee's contractually defined vacation entitlement. If you want to give the employee an extra vacation day for the current year, use the upper display. If you want an employee to have an extra vacation day from the next year, use the lower display.

Can we also create requests for employees / add vacation?

Yes, supervisors and admins have the ability to create and add requests for employee*s. For this purpose, a request can be created in the employee details of the corresponding employee. The request is automatically considered confirmed.

How does the remaining leave from the previous year work?

Residual leave is automatically carried over to the following year. Employees will see the previous year's leave as a yellow circle on their leave account. Requested leave is posted from the previous year's quota first.

How does timeout handle part-time models?

In timeout, Monday through Friday are considered working days. More extensive setting options, such as setting an employee's weekly working days, are already on the timeout roadmap.<br> Currently, part-time models can be mapped in such a way that each work and vacation day represents a smaller number of hours. For example, an employee working 20 hours part-time has the same number of vacation days as an employee working 40 hours full-time. For each day of vacation within a week, the part-time employee works 4 hours less that week, but a full-time employee works 8 hours less.

Does timeout work with overtime?

timeout does not explicitly manage overtime. However, you can in principle enter additional vacation days for an employee's overtime, which they can then use normally in requests.

Can we also create requests for employees / add leave?

Yes, supervisors and admins have the possibility to create and add requests for employees*. For this purpose, a request can be created in the employee details of the corresponding employee. The request is automatically considered confirmed.

Is there a shared team calendar in Outlook for employee absences?

timeout transfers the absences to the calendar of the respective employee*. A shared team calendar in Outlook is already being planned.

Does timeout offer an export of vacation and absence data?

timeout offers 2 options of exporting as a CSV file - it can export the days of absence and the current status of available vacation days of employees. The function can be used by administrators via the following links (customize parameters): https://my.timeoutapp.de/app/admin/export/month?end=2020-09-31&ignoreEmptyPersonalNumbers=false https://my.timeoutapp.de/app/admin/export?start=2020-01-15&end=2020-12-31](https://my.timeoutapp.de/app/admin/export?start=2020-01-15&end=2020-12-31) In addition, timeout has a Rest API to import or query data for further processing in third party applications, for example. If this feature is of interest, feel free to contact us personally.

How do I unlock vacation days for the following year?

In timeout you unlock vacation for the following year when it suits your company best. To do this, go to the settings as an administrator and select the 'Unlock vacation days' option.

We require multiple parties to agree to a request. Can timeout map that?

timeout has a proxy rule. If this is active, each request must also be confirmed by the employee's substitute before confirmation by the supervisor. This feature can be used to map a multi-step approval process.

Does timeout also work with overtime?

timeout does not explicitly manage overtime. However, you can in principle enter additional vacation days for an employee for their overtime, which they can then use in requests as normal.

Can we use timeout directly or is there something that needs to be enabled?

An Office365 admin only need to give the Consent, then timeout can be fully used. Because of the usage agreement and order data processing, we will come to you.

What kind of roles are there in timeout?

The admin who can configure timeout for the entire company and has access to all employees. Office 365 admins are automatically timeout admins. The supervisor, who is appointed by the admin for a specific group, and is responsible for the employees in the group. The employee who has access to their own account and can submit timeout requests. The substitute, who has to confirm requests of the employee he/she substitutes, in addition to the supervisor. This role is only active if the substitute policy has been enabled for the company.

Is there an entry in the employee's Outlook calendar?

Yes, timeout transfers the absences directly to the employees' Outlook calendar.

How does timeout handle part-time models?

In timeout, Monday through Friday are considered working days. More extensive setting options, such as setting an employee's weekly working days, are already on the timeout roadmap.<br> Currently, part-time models can be mapped in such a way that each work and vacation day represents a smaller number of hours. For example, an employee working 20 hours part-time has the same number of vacation days as an employee working 40 hours full-time. For each day of vacation within a week, the part-time employee works 4 hours less in that week, but a full-time employee works 8 hours less.

Is there a shared team calendar in Outlook for employee absences?

timeout transfers the absences to the calendar of the respective employee*. A shared team calendar in Outlook is already being planned.

Is there an overview of absences in the next weeks?

Employees' absences can be viewed via the team calendar, which is available to every user via the menu. For this purpose, an extended version for desktop devices is also being planned.

Is there also an overview of employees' remaining leave?

Remaining leave can be displayed in the detail view of each employee. An overview of all employees is possible via the export function, and will also be viewable in the employee overview in the future.

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